Salesforce. AWS. AI. Multi-system integrations. We bring 14 years of nonprofit expertise across the full technology ecosystem — and a practical eye for what creates real value, including knowing when the right answer lives outside any single platform.
Fundraising, marketing, programs, finance — in most nonprofits, these departments operate in silos, each with their own tools and their own version of the truth. We help connect them. A unified platform that links donor engagement to program outcomes. Streamlined processes that free your staff to focus on higher-value work instead of manual data entry and workarounds. And new tools, including AI, that lift the experience for everyone your organization touches: constituents, donors, and volunteers alike.
The result isn’t just better technology. It’s a clearer picture of your impact and a stronger connection between people who fund your mission and outcomes they make possible.
Whether your organization runs on Agentforce Nonprofit — Salesforce’s nonprofit CRM — or you’re one of the thousands of nonprofits on NPSP, we meet you where you are. We implement across the full Salesforce ecosystem because nonprofit technology challenges rarely live inside a single product. Most of our clients need systems that talk to each other, not more standalone tools.
Our experience spans the full range — from targeted system refreshes for small and mid-sized nonprofits to large-scale, highly customized platforms for federated organizations with complex multi-market architectures. Whether you need a single Salesforce cloud configured well or an enterprise build across Salesforce and AWS, we’ve done it and we scale our approach to fit.
We don’t just implement platforms — we build on them. When your organization needs functionality that doesn’t exist out of the box, we can create it. Custom Salesforce applications, purpose-built tools, managed packages — this is what sets BTH apart from consultants who only configure. Our United Way apps are a good example: Salesforce out of the box doesn’t address how United Ways actually operate, so we built what was missing. See our United Way Solutions page for more on that work.
AI has made custom development more accessible, but deciding when it’s the right answer takes careful vetting — your processes, your budget, your existing technology ecosystem. That’s where having BTH with you matters. We’ll help you evaluate the options and build the solution that best fits your needs while ensuring compatibility with the rest of your Salesforce environment and the tools your team already depends on.
Custom functionality needs ongoing care. When we build something for you, we’ll recommend a managed services relationship to keep it current as Salesforce evolves and your needs change. Learn more about our Managed Services.
Nonprofits have always been asked to do more with less. AI changes what’s possible — not by replacing your team, but by expanding what they can accomplish. Automating routine tasks like gift acknowledgments, data entry, and reporting frees your staff for the strategic work that actually moves your mission forward. And intelligent tools can help you reach more constituents, personalize donor engagement, and surface patterns in your data that no one has time to find manually.
We help you figure out where AI makes sense in your operations and where it doesn’t — whether that’s Salesforce’s AI agents (Agentforce), a simpler automation, or something else entirely. A practical plan tied to your workflows that your employees find useful and liberating.
Read more about our point of view on AI →The data your organization collects tells a story about your constituents, your impact, and your opportunities. But only if you can actually access it, trust it, and act on it.
We help nonprofits build a clear, connected view of their data — breaking down silos between departments, cleaning up years of accumulated inconsistencies, and creating the analytics your leadership team actually needs to make decisions. For federated organizations whose data lives across multiple affiliates, we also build data pipelines on AWS that connect what Salesforce alone can’t reach. This work also lays the foundation for AI. The organizations that get their data right now are the ones who’ll be able to use AI tools effectively — because every intelligent automation you adopt in the future is only as good as the data underneath it.
Before we touch a platform, we listen. We need to understand how your organization actually works — not just your technology, but your people, your processes, and the pressures you’re navigating. That understanding shapes everything we build.
It also means we’ll tell you when Salesforce is the right answer — and when it isn’t. When AI will save your team hours — and when it’ll create more problems than it solves. When you need custom development — and when native functionality does the job.
Your budget is limited. Your mission is urgent. We treat both with the seriousness they deserve.
Tell us what you’re working with and what’s keeping you up at night. We’ll figure out the rest together.
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